Privacy

In short

This site sets no tracking cookies, uses no advertising networks and keeps no visitor profiles. We only process personal data when you buy the guide, e-mail us or look up a UK plate (the latter without storing anything).

Who is responsible

Gerardus Koetje, sole trader in Portugal (trabalhador independente), NIF 309729211, Avenida Monte das Amoreiras 4b, 6230-788 Vale de Prazeres, Portugal. The e-mail address is at the bottom of every page.

Which data, and what for

When you buy the guide

your e-mail address, to send you the link to the guide and answer questions about your order;
the order details: date, amount, language, the status of the payment and Mollie's payment reference;
the text of the order button with which you agreed to immediate delivery, and the time of it;
the moment the e-mail was sent and the guide was first opened.

The legal ground is performing the agreement and the legal duty to keep records.

When you visit the site

The web server keeps a technical log with, among other things, the IP address, the time and the page requested. It serves security and solving faults. To limit abuse of the order page, the IP address is used briefly in the server's memory to count the number of attempts; it is not stored for that.

When you look up a number plate

A Dutch plate goes straight from your browser to the RDW open data; we do not receive it. Your browser cannot ask the DVLA for a UK plate itself, so a UK plate goes via our server to the DVLA (Driver and Vehicle Licensing Agency, UK), which returns the vehicle details. We do not store the plate and do not write it to any log; the IP address is used briefly in memory to limit the number of lookups. The vehicle details you then see come from the DVLA: Contains public sector information licensed under the Open Government Licence v3.0.

When you e-mail us

Your e-mail address and what you write, to be able to answer you.

Mollie processes the payment. You give your payment details directly to Mollie; we do not see them.
Resend sends the e-mail with your link.
The DVLA (Driver and Vehicle Licensing Agency, United Kingdom) receives a UK plate when you look one up, and nothing else.
Akamai (Linode) provides the server the site and the database run on.

We do not sell data and do not pass it on for advertising.

How long we keep data

We keep order data for as long as the legal retention period for records runs. Server logs are deleted periodically. We keep e-mails for as long as needed to handle your question.

Your link and your PDF

The link to your guide is personal. The PDF contains the e-mail address of the order, so that a copy that is distributed can be traced.

Your rights

You can ask which data we hold about you, have it corrected or have it deleted, as far as the legal retention duty allows. E-mail the address at the bottom of the page for that. You can also lodge a complaint with the supervisory authority: in Portugal the CNPD, in the Netherlands the Autoriteit Persoonsgegevens.